Separate quote totals from settlement totals
Clients approve a provider quote, then complete checkout where platform fees and taxes are applied as needed. Providers settle against confirmed booking totals and payout rules.
Keeping these layers separate prevents billing misunderstandings after acceptance.
What each party should verify before payment
Both sides should verify assumptions before final confirmation to avoid post-booking disputes.
Practical checklist
- Client: service scope, provider amount, and checkout fee lines.
- Provider: quote version, cancellation terms, and payout assumptions.
- Both: event date/time, add-ons, and travel assumptions.
Use one shared confirmation message
After acceptance, post a concise summary in-thread with final scope and total references. One shared confirmation message reduces ambiguity if support review is needed later.