Booka

Support

Contact Support

Get help with bookings, quotes, payments, provider setup, and account access issues for private events, weddings, schools, communities, brands, and corporate bookings.

Submit a support request

Helpful details: booking reference, event date and city, provider name, exact step, error text, and screenshots.

Do not include passwords, one-time codes, or full card numbers in your message or attachments.

Case context

3 of 3 remaining, 20 MB max

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Minimum 20 characters0 / 20

One request per issue helps us route and resolve faster.

What to include

  • Exact step where you got stuck: booking, quote, payment, inbox, or profile.
  • Booking reference and provider name.
  • Date and city for the event.
  • Screenshot or file when something looks wrong.

What happens next

  1. 01Case createdA case ID and ticket number are assigned immediately on submission.
  2. 02Routed by topicYour request is directed to the correct support queue.
  3. 03Files attachedAny uploaded attachments are linked to your case.
  4. 04Updates sentYou receive updates in your support channels as processing continues.